Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

Welcome to ZenLedger. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our cryptocurrency exchange services.

Data Collection

We collect personal information that you provide directly to us when you register on ZenLedger, including name, email address, and payment information. We may also collect information about your transactions and interactions with our platform.

Cookies

ZenLedger uses cookies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

Third-Party Services

We may share your information with third-party service providers that assist us with operations such as payment processing and identity verification. These providers are obligated to protect your information in compliance with our policies.

Data Retention

ZenLedger retains personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

User Rights

Under the GDPR and CCPA, you have the right to access, correct, or delete your personal information. You may also restrict or object to the processing of your data. To exercise these rights, please contact us at privacy@zenledger.com.

Security Measures

We implement robust security measures to protect your data, including encryption and authentication tools. However, no method of transmission over the Internet is completely secure.

KYC/AML Data Handling

As part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, we collect additional documentation such as government-issued IDs. This data is stored securely and only accessed by authorized personnel.